Estimated Response Time Calculator
This calculator reflects the recent amendments to the Interpretation Act in effect as of April 2, 2019. If your request was submitted prior to this date, please contact the public body to which you submitted your request or this Office for assistance in determining when a response is due.
This calculator is intended solely for use in determining the latest date by when a public body must respond to an access to information or correction of personal information request.
This calculator is a guide only. A public body may provide its response outside of the date provided by this calculator if it obtained permission for a time extension from this Office. If this occurs, you will be provided with the revised response date in writing by the public body. Additionally, this calculator presumes that there is no delay between the date on which you submit your request and the date on which it is received by the public body. If, however, you chose to mail your request to the public body, there may be a delay between the date on which you submit your request and its receipt by the public body, and the date provided by this calculator may be inaccurate as a result. There may also be other permitted reasons for a delay in receipt. Public bodies must base their calculations of the number of business days for response on the actual date it receives a request.
Public bodies should respond to requests as soon as possible. Consequently, responses may also be received sooner than indicated in this calculator.
Public bodies are required to provide an advisory response to applicants within 10 business days of receiving a request.
Public bodies are required to provide a final response to a request in writing within 20 business days of receiving it unless they have obtained a time extension from this Office.
If your access to information or correction of personal information request was made to a municipality, please be advised that this calculator does not consider recognized civic holidays, with the exception of Regatta Day, in its calculations. Therefore, if you believe your response may be due on or near a recognized civic holiday you should contact the municipality to which you made your request or this Office to obtain your response date. Additionally, while this calculator does consider Regatta Day in its calculations, this date is ultimately determined in a customary manner and is subject to change.
The following days are not included in the calculation of business days:
- New Years Day;
- Good Friday;
- Victoria Day;
- Canada Day;
- Regatta Day/Civic Holidays;
- Labour Day;
- Thanksgiving Day;
- Remembrance Day;
- Christmas Day; and
- Boxing Day
The dates provided by this calculator should not be relied upon to calculate review or appeal periods. You must use the actual date on which you receive the response from the public body to work out your time limit for requesting a review by the Commissioner or filing an appeal with the Supreme Court, Trial Division.